12:36 Friday 02 June 2017 JST
wow. I just got (what feels like) a huge bonus from AWS. I broke CBs website and had to ask AWS to help resolve it. But to ask them, I had to pay for support. But it’s CBs account, so they charged him to support my error. And due to the way support is billed, AWS bills the next month in advance, so AWS billed CB twice.
I explained to AWS that I had wanted to put the support cost on my credit card, and asked if there was any way to do that. He said “I will do you one better; I will take care of the fee and leave support on your account for the rest of this month.”
wow wow wow so thankful.